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Default Gauges stopped working. App Build 2.5.5(9799) FW/58/17//5 - 09-14-2021, 04:53 PM

Installed JB4+ on X2 F39 today.. everything worked perfectly. Went inside for a few hours and noticed the gauges on the app aren't showing any values ... only boost and map 1


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please advise?
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Default 09-14-2021, 06:30 PM

I also ran data logging from the mobile app (which worked) if anyones interested in as to why this interface would go blank on its own without any intervention from me.
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Default 09-15-2021, 09:52 AM

That's typically due to the OBDII plug not being seated correctly.



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Default 09-15-2021, 12:21 PM

That was my first assumption as well from reading the FAQ , the ODB2 lead and the JB4 lead is a locking fit with a clip? If so I believe its on correctly, but I will double check and check the pin outs...

Thank you for your reply,

Kris
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Default 09-16-2021, 06:24 PM

That and make sure that the connection at the OBDII port is still seated properly. Then verify there is no damage to the OBDII cable.



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Default 09-17-2021, 11:06 AM

I have a new one arriving today. It doesn't look crimped or pinched in any spots? maybe when its inserted into the obd2 port and I angled the cable upwards (under the dash) and zip tied the slack it made a pinch somewhere...

Regardless ill install the replacement and report back
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fpdlhlee fpdlhlee is offline
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Default 10-01-2021, 12:44 AM

I'm suffering from the same problem. Damn..
I hope the OBD cable could fix it.
Good luck, mate.
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Default 10-01-2021, 07:05 PM

Did yours work initially then stop working?
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jbradt jbradt is offline
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Default 10-15-2021, 04:45 AM

I have the same issue. So far the new cable seems to work but like you, it was working then stopped out of the blue. No crimps or damage.
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Default 10-19-2021, 02:38 PM

If only boost and map show, but nothing else, it's a CANbus/OBDII based issue. If you can't sort it just email our support@burgertuning.com and we'll try to help you figure it out.


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Florick55 Florick55 is offline
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Default 10-29-2021, 09:54 AM

Quote:
Originally Posted by Terry @ BMS
If only boost and map show, but nothing else, it's a CANbus/OBDII based issue. If you can't sort it just email our support@burgertuning.com and we'll try to help you figure it out.
HEY GUYS,
new to the forum and new to the JB4, i am having similar issues. all my gauges show when connected they just don't move or log anything. seems like my only issue is when i go to pair the care to the mobile app.. on map 0, my car runs fine but when i connect to the mobile app all my dash warning lights flicker on and off every few seconds like the car auxiliary power would shut off and then kick on. tried updating multiple times and have redone installation but no remedy yet. i did email and have tried calling to see if someone could help but still waiting to hear back to help resolve.

lucas from dmac did respond a few hours after i reached out the first time, he thinks is canbus related and said someone would reach out to help but i havent seen anything.

PLEASE HELP.
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Default 10-29-2021, 11:15 AM

Sounds like it may be an issue with the Canbus (OBDII) connection. Our support@burgertuning.com team can assist you with that...it could be a bad cable.



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