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Junior Member
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Posts: 61
Join Date: Dec 2014
Car: 2011 335xi sedan
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JB4 Connect Kit REV3: "Kit not owned" error -
09-16-2017, 10:32 AM
Has anyone seen this error? This is a second hand kit I bought from another member.
Also emailed Connect Kit support.
2014 335i xDrive, F30, auto, JB4 ewg+ff+race BEF, BMS air intake, VRSF CP+KitlessDP+FMIC, Remus Axle-Back.
SOLD - 2011 335i xDrive 6MT e90, PPK, JB4 ISO (5_11)+ ff wires, VRSF cp, BMS intake, BMS modified clutch valve, ST S1 coilovers
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Junior Member
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Posts: 61
Join Date: Dec 2014
Car: 2011 335xi sedan
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09-17-2017, 06:41 AM
This has been resolved by the JB4 Connect support. Seems like the device was still associated with the original owner's JB4 Mobile account.
2014 335i xDrive, F30, auto, JB4 ewg+ff+race BEF, BMS air intake, VRSF CP+KitlessDP+FMIC, Remus Axle-Back.
SOLD - 2011 335i xDrive 6MT e90, PPK, JB4 ISO (5_11)+ ff wires, VRSF cp, BMS intake, BMS modified clutch valve, ST S1 coilovers
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Tuner
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Posts: 21,116
Join Date: Oct 2012
Car: 135i
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09-17-2017, 04:03 PM
Click on our banner to visit our website!
Video of our Stage 2 LPFP upgrade installation.
BMS products labeled for use only in competition racing vehicles may only be used on competition racing vehicles operated exclusively on a closed course in conjunction with a sanctioned racing event, in accordance with all federal and state laws, and may never be operated on public roads/highways.
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New Member
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Posts: 2
Join Date: Apr 2018
Car: 2009 BMW 335xi
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04-18-2018, 03:13 PM
Was there something in the settings you had to change to get this to work? Having the same issue with a used JB4 connect kit just waiting on a reply from support@jb4connectkit.com
Thanks! |
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New Member
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Posts: 2
Join Date: Apr 2018
Car: 2009 BMW 335xi
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04-18-2018, 04:11 PM
Disregard fixed by support team as well  |
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New Member
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Posts: 25
Join Date: May 2018
Car: m40i
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06-24-2018, 04:00 AM
Same issue here just emailed them. Is there a problem if the device stays connected driving? Would hate to take off while I'm waiting.
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Super Moderator
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Posts: 6,328
Join Date: Oct 2013
Car: e90 335i
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06-25-2018, 08:34 AM
Quote:
Originally Posted by pskdude
Same issue here just emailed them. Is there a problem if the device stays connected driving? Would hate to take off while I'm waiting.
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What do you mean stays connected while driving? You exit the app off your phone and it's not connected anymore.
Burger Motorsports
Home of the Worlds fastest N20s, N54s, N55s, S55s, N63s, and S63s!
It is the sole responsibility of the purchaser and installer of any BMS part to employ the correct installation techniques required to ensure the proper operation of BMS parts, and BMS disclaims any and all liability for any part failure due to improper installation or use. It is the sole responsibility of the customer to verify that the use of their vehicle and items purchased comply with federal, state and local regulations. BMS claims no legal federal, state or local certification concerning pollution controlled motor vehicles or mandated emissions requirements. BMS products labeled for use only in competition racing vehicles may only be used on competition racing vehicles operated exclusively on a closed course in conjunction with a sanctioned racing event, in accordance with all federal and state laws, and may never be operated on public roads/highways. Please click here for more information on legal requirements related to use of BMS parts.
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New Member
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Posts: 25
Join Date: May 2018
Car: m40i
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06-25-2018, 10:02 AM
Quote:
Originally Posted by Payam @ BMS
What do you mean stays connected while driving? You exit the app off your phone and it's not connected anymore.
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Sorry I meant if the jb4 stayed connected. I got the issue solved they released the previous account and everything ran perfect. |
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Super Moderator
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Posts: 6,328
Join Date: Oct 2013
Car: e90 335i
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06-25-2018, 10:46 AM
Quote:
Originally Posted by pskdude
Sorry I meant if the jb4 stayed connected. I got the issue solved they released the previous account and everything ran perfect.
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Yea the previous owner will need to unlink his account etc. Glad it's working!
Burger Motorsports
Home of the Worlds fastest N20s, N54s, N55s, S55s, N63s, and S63s!
It is the sole responsibility of the purchaser and installer of any BMS part to employ the correct installation techniques required to ensure the proper operation of BMS parts, and BMS disclaims any and all liability for any part failure due to improper installation or use. It is the sole responsibility of the customer to verify that the use of their vehicle and items purchased comply with federal, state and local regulations. BMS claims no legal federal, state or local certification concerning pollution controlled motor vehicles or mandated emissions requirements. BMS products labeled for use only in competition racing vehicles may only be used on competition racing vehicles operated exclusively on a closed course in conjunction with a sanctioned racing event, in accordance with all federal and state laws, and may never be operated on public roads/highways. Please click here for more information on legal requirements related to use of BMS parts.
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New Member
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Posts: 8
Join Date: Nov 2018
Car: 2012 z4 35is
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11-18-2018, 06:39 PM
I am having the same issue .... waiting for a answer from support.
I can't wait to try that app!!!
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New Member
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Posts: 1
Join Date: Jan 2019
Car: F30 328i
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Alert 36 -
01-04-2019, 06:47 PM
Just got a preowned Mobile connect kit, and same issue. Just emailed and was wondering how long it typically takes for the support@jb4connectkit.com to fix the issue.
Thanks ! |
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Junior Member
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Posts: 64
Join Date: Jan 2019
Car: 135i
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01-08-2019, 08:30 PM
same thing just happened to me. I picked up a rev 3 bluetooth hooked it up got the same alert now i have to wait. at this point i shpuld have just bought a new one it would have been here already
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New Member
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Posts: 26
Join Date: Jan 2019
Car: 2008 335
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10-01-2020, 09:30 AM
bump.... i have that error too. same used kit issue.
wonder how long it takes? sent email.
its ok i needed to work on my patience anyway  am excited about more vroom vroom |
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New Member
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Posts: 2
Join Date: Oct 2020
Car: MK7 GTI
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10-27-2020, 04:24 PM
Having the same issue with a new kit purchased direct from BMS. Support is contacted, just wanted to drop a line for those thinking this might be limited to used kits.
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New Member
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Posts: 9
Join Date: Sep 2020
Car: Bmw
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11-08-2020, 05:15 AM
Bumping this thread. How long does it usually take to hear back?Emailed support about this yesterday and still waiting.
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New Member
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Posts: 2
Join Date: Oct 2020
Car: MK7 GTI
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11-08-2020, 05:23 PM
I had a response within 2 hours on a Tuesday night. Maybe they don't monitor email on the weekend.
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New Member
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Posts: 9
Join Date: Sep 2020
Car: Bmw
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11-09-2020, 12:06 AM
Sorted. Got a response in the afternoon
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New Member
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Posts: 2
Join Date: Nov 2020
Car: BMW 335I E93
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11-17-2020, 05:09 PM
GOOD NIGHT I BROUGHT JB4 CONNECK KIT SECOND HAND I HAVE ERROR 36 KIT NO OWNED WHAT I NEED TODO
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New Member
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Posts: 2
Join Date: Nov 2020
Car: BMW 335I E93
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JB4 CONNECTKIT KIT NO OWNED -
11-19-2020, 05:56 AM
EBFEE80A017C
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New Member
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Posts: 1
Join Date: Mar 2021
Car: Kia Stinger
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03-29-2021, 09:04 AM
I am having the same issue with my stinger. kit not owned is still popping up.
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New Member
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Posts: 23
Join Date: Jul 2013
Car: 135i
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01-15-2022, 01:41 AM
I hate to bump this thread but I am having the same issue. Emailed both jb4 connect emails and it’s been 2 weeks without a response at all  . I imagine the company has little motivation to support second hand owners of their products, but it would be nice to have something. Does anyone have any tips on how I can get my jb4 ownership working? Previous owner isn’t too helpful either - had a shop do the original install and not an English speaker. Thanks all. |
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