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djfellipe djfellipe is offline
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Default JB4 Connect Kit REV3: "Kit not owned" error - 09-16-2017, 10:32 AM

Has anyone seen this error? This is a second hand kit I bought from another member.

Also emailed Connect Kit support.


2014 335i xDrive, F30, auto, JB4 ewg+ff+race BEF, BMS air intake, VRSF CP+KitlessDP+FMIC, Remus Axle-Back.

SOLD - 2011 335i xDrive 6MT e90, PPK, JB4 ISO (5_11)+ ff wires, VRSF cp, BMS intake, BMS modified clutch valve, ST S1 coilovers
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Default 09-17-2017, 06:41 AM

This has been resolved by the JB4 Connect support. Seems like the device was still associated with the original owner's JB4 Mobile account.


2014 335i xDrive, F30, auto, JB4 ewg+ff+race BEF, BMS air intake, VRSF CP+KitlessDP+FMIC, Remus Axle-Back.

SOLD - 2011 335i xDrive 6MT e90, PPK, JB4 ISO (5_11)+ ff wires, VRSF cp, BMS intake, BMS modified clutch valve, ST S1 coilovers
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Steve @ BMS/Fuel-It!'s Avatar
Steve @ BMS/Fuel-It! Steve @ BMS/Fuel-It! is offline
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Default 09-17-2017, 04:03 PM




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Video of our Stage 2 LPFP upgrade installation.

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antoniomg43 antoniomg43 is offline
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Default 04-18-2018, 03:13 PM

Was there something in the settings you had to change to get this to work? Having the same issue with a used JB4 connect kit just waiting on a reply from support@jb4connectkit.com

Thanks!
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antoniomg43 antoniomg43 is offline
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Default 04-18-2018, 04:11 PM

Disregard fixed by support team as well
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pskdude pskdude is offline
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Default 06-24-2018, 04:00 AM

Same issue here just emailed them. Is there a problem if the device stays connected driving? Would hate to take off while I'm waiting.
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Payam @ BMS Payam @ BMS is offline
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Default 06-25-2018, 08:34 AM

Quote:
Originally Posted by pskdude
Same issue here just emailed them. Is there a problem if the device stays connected driving? Would hate to take off while I'm waiting.
What do you mean stays connected while driving? You exit the app off your phone and it's not connected anymore.


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Home of the Worlds fastest N20s, N54s, N55s, S55s, N63s, and S63s!

It is the sole responsibility of the purchaser and installer of any BMS part to employ the correct installation techniques required to ensure the proper operation of BMS parts, and BMS disclaims any and all liability for any part failure due to improper installation or use. It is the sole responsibility of the customer to verify that the use of their vehicle and items purchased comply with federal, state and local regulations. BMS claims no legal federal, state or local certification concerning pollution controlled motor vehicles or mandated emissions requirements. BMS products labeled for use only in competition racing vehicles may only be used on competition racing vehicles operated exclusively on a closed course in conjunction with a sanctioned racing event, in accordance with all federal and state laws, and may never be operated on public roads/highways. Please click here for more information on legal requirements related to use of BMS parts.
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pskdude pskdude is offline
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Default 06-25-2018, 10:02 AM

Quote:
Originally Posted by Payam @ BMS
What do you mean stays connected while driving? You exit the app off your phone and it's not connected anymore.
Sorry I meant if the jb4 stayed connected. I got the issue solved they released the previous account and everything ran perfect.
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Payam @ BMS Payam @ BMS is offline
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Default 06-25-2018, 10:46 AM

Quote:
Originally Posted by pskdude
Sorry I meant if the jb4 stayed connected. I got the issue solved they released the previous account and everything ran perfect.
Yea the previous owner will need to unlink his account etc. Glad it's working!


Burger Motorsports
Home of the Worlds fastest N20s, N54s, N55s, S55s, N63s, and S63s!

It is the sole responsibility of the purchaser and installer of any BMS part to employ the correct installation techniques required to ensure the proper operation of BMS parts, and BMS disclaims any and all liability for any part failure due to improper installation or use. It is the sole responsibility of the customer to verify that the use of their vehicle and items purchased comply with federal, state and local regulations. BMS claims no legal federal, state or local certification concerning pollution controlled motor vehicles or mandated emissions requirements. BMS products labeled for use only in competition racing vehicles may only be used on competition racing vehicles operated exclusively on a closed course in conjunction with a sanctioned racing event, in accordance with all federal and state laws, and may never be operated on public roads/highways. Please click here for more information on legal requirements related to use of BMS parts.
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Default 11-18-2018, 06:39 PM

I am having the same issue .... waiting for a answer from support.

I can't wait to try that app!!!
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Stickman1309 Stickman1309 is offline
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Default Alert 36 - 01-04-2019, 06:47 PM

Just got a preowned Mobile connect kit, and same issue. Just emailed and was wondering how long it typically takes for the support@jb4connectkit.com to fix the issue.

Thanks !
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smi2710 smi2710 is offline
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Default 01-08-2019, 08:30 PM

same thing just happened to me. I picked up a rev 3 bluetooth hooked it up got the same alert now i have to wait. at this point i shpuld have just bought a new one it would have been here already
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rocksandblues rocksandblues is offline
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Default 10-01-2020, 09:30 AM

bump.... i have that error too. same used kit issue.
wonder how long it takes? sent email.

its ok i needed to work on my patience anyway am excited about more vroom vroom
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G4ND4MU G4ND4MU is offline
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Default 10-27-2020, 04:24 PM

Having the same issue with a new kit purchased direct from BMS. Support is contacted, just wanted to drop a line for those thinking this might be limited to used kits.
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QwAmoo QwAmoo is offline
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Default 11-08-2020, 05:15 AM

Bumping this thread. How long does it usually take to hear back?Emailed support about this yesterday and still waiting.
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G4ND4MU G4ND4MU is offline
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Default 11-08-2020, 05:23 PM

I had a response within 2 hours on a Tuesday night. Maybe they don't monitor email on the weekend.
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QwAmoo QwAmoo is offline
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Default 11-09-2020, 12:06 AM

Sorted. Got a response in the afternoon
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CARLOS.ALONSO CARLOS.ALONSO is offline
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Default 11-17-2020, 05:09 PM

GOOD NIGHT I BROUGHT JB4 CONNECK KIT SECOND HAND I HAVE ERROR 36 KIT NO OWNED WHAT I NEED TODO
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CARLOS.ALONSO CARLOS.ALONSO is offline
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Default JB4 CONNECTKIT KIT NO OWNED - 11-19-2020, 05:56 AM

EBFEE80A017C
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nfareed96 nfareed96 is offline
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Default 03-29-2021, 09:04 AM

I am having the same issue with my stinger. kit not owned is still popping up.
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GTS Jeff's Avatar
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Default 01-15-2022, 01:41 AM

I hate to bump this thread but I am having the same issue. Emailed both jb4 connect emails and it’s been 2 weeks without a response at all . I imagine the company has little motivation to support second hand owners of their products, but it would be nice to have something. Does anyone have any tips on how I can get my jb4 ownership working? Previous owner isn’t too helpful either - had a shop do the original install and not an English speaker. Thanks all.
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