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blackhat75 blackhat75 is offline
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Default 05-04-2019, 06:54 PM

The JB4's pseudo-boost gauge only displays positive pressure. When at idle or just cruising around, it'll read 0.
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(#4727)
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THE BEAST THE BEAST is offline
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Default 05-04-2019, 07:16 PM

So I been complaining since I got my s9 plus as far as connecting the OTG Cable. Got a S10 plus and same issue. MHD, CARLY, xHP , all connect flawlessly as usual. Please dont tell me its the phone or cable as I have tried multiple cables, requested support here and via email. Its NOT the phone !!!! The app even says if it doesnt connect, to try plugging in otg cable first then data cable or some **** like that, which is what I always have to do with ONLY this app. All others work PERFECT. Annoying as hell !!!
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(#4728)
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galifardo1971 galifardo1971 is offline
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Default 05-10-2019, 08:50 PM

Hello, i want to change the app to other tablet, do i have to takeout from the first tablet and then install in the new one, but i dont want to pay again if i install it in the new tablet, please advice, thanks


2012 135i n55
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(#4729)
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Haynpunch Haynpunch is offline
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Default 05-11-2019, 06:10 PM

Quote:
Originally Posted by galifardo1971
Hello, i want to change the app to other tablet, do i have to takeout from the first tablet and then install in the new one, but i dont want to pay again if i install it in the new tablet, please advice, thanks
Shouldnít have to pay again as long as you use the same account as used on the previous tablet


07 E90 AT - xHP
JB4 G5 - Trebila BEF
FBO
Hybrids
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(#4730)
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Chunky Osiris Chunky Osiris is offline
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Default 05-14-2019, 06:17 AM

I am trying to update my firmware on my JB4 via my Kindle Fire HD8 and I'm not having any luck.

After navigating to and downloading the .hex file via JB4 I get a screen that says "New Firmware Downloaded. To Upload this firmware, select it, select flash, then update"

After I press "OK" on that popup I am just left with a blank black screen. How do I "select" and "flash" the update within JB4?

Edit: Got it. Had the car running so it would not go past that screen. Got it updated no problem with the car turned off!

Last edited by Chunky Osiris; 05-14-2019 at 07:49 AM..
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(#4731)
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atr1 atr1 is offline
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Default 05-14-2019, 08:07 AM

Hello

I am trying to help a friend who recently purchased a JB4 second hand. He had the previous owner unlink his account and he did create an ID but whenever he tries to connect he gets the error in the attached screenshot. Can you help troubleshooting this?

Thanks

PS: F90 M5
Attached Images
 
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(#4732)
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THE BEAST THE BEAST is offline
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Default 05-15-2019, 11:30 PM

Support for this app sucks.
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(#4733)
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blackhat75 blackhat75 is offline
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Default 05-16-2019, 04:51 AM


Don't give up BEAST!!

It's probably just a phone setting...
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(#4734)
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THE BEAST THE BEAST is offline
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Default 05-20-2019, 12:11 AM

Quote:
Originally Posted by blackhat75

Don't give up BEAST!!

It's probably just a phone setting...
Thanks man, but highly doubtful. No other app does this. ZERO. my buddy has a S9 plus just as I had. Same issue. They are aware of this as the app even tells you, unable to connect. Try connecting OTG first then data cable. S9 and S10 both have the same issue. My old S7 had no issues. So something to do with the phone, yes..., BUT, no other app does this so.......Jb4 mobile needs an update or something. SUCKS because its been well over a year, sh1t gets old.

Last edited by THE BEAST; 05-20-2019 at 12:17 AM..
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(#4735)
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THE BEAST THE BEAST is offline
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Default 05-29-2019, 11:26 AM

Not feeling the new layout. Way too busy.
Bug on ign combined. Shuts down app when selected.
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(#4736)
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Bullitt1841 Bullitt1841 is offline
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Default 05-29-2019, 05:18 PM

Make sure you email Donnie directly about any bug issues. He doesn't check this forum regularly and people don't always get notifications.


2018 Audi RS3 | Stage 1 E85 and 91 Flashes | JB4 for Logging

SOLD: 2017 F36 440i Gran Coupe | PS2 | MPPSK | Track Handling Package | JB4

SOLD: 2007 E90 335i | PS2's | JB4 | FBO | 160k+ miles on the car, 120k+ miles on the JB4

Log, log, then log some more...
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(#4737)
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THE BEAST THE BEAST is offline
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Default 05-29-2019, 05:22 PM

Quote:
Originally Posted by Bullitt1841
Make sure you email Donnie directly about any bug issues. He doesn't check this forum regularly and people don't always get notifications.
Yeah, I actually emailed him before posting in here.
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(#4738)
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AZ C63S-E1 AZ C63S-E1 is offline
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Default Help with iOS and Firmware update - 05-30-2019, 09:47 PM

Trying to load a firmware update Terry sent me for some testing but canít get the file to load.

iPhone XS Max
iOS 12.3.1
JB4 3.6

Holding down on the file from email, open with JB4 it then flashes the app crashes or just goes away. I open the app click firmware, then the green arrow it no file appears to then be able to load, itís just blank.

Help?
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(#4739)
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AZ C63S-E1 AZ C63S-E1 is offline
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Default 06-02-2019, 11:34 PM

Quote:
Originally Posted by AZ C63S-E1
Trying to load a firmware update Terry sent me for some testing but canít get the file to load.

iPhone XS Max
iOS 12.3.1
JB4 3.6

Holding down on the file from email, open with JB4 it then flashes the app crashes or just goes away. I open the app click firmware, then the green arrow it no file appears to then be able to load, itís just blank.

Help?
Anyone using iOS having an issue?
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(#4740)
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Dmac @ BMS/DMD's Avatar
Dmac @ BMS/DMD Dmac @ BMS/DMD is offline
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Default 06-10-2019, 04:13 PM

I'm sure most of these are old responses, but here we go. As I always say (and repeat in my signature), if you need support QUICKLY email us.


Quote:
Originally Posted by THE BEAST
So I been complaining since I got my s9 plus as far as connecting the OTG Cable. Got a S10 plus and same issue. MHD, CARLY, xHP , all connect flawlessly as usual. Please dont tell me its the phone or cable as I have tried multiple cables, requested support here and via email. Its NOT the phone !!!! The app even says if it doesnt connect, to try plugging in otg cable first then data cable or some **** like that, which is what I always have to do with ONLY this app. All others work PERFECT. Annoying as hell !!!
I have QUITE a few different android devices here and I have no issues connecting via the JB4 Connect Kit or the BMS Data Cable/OTG cable. I also rarely hear of any issues with the BMS Data Cable when plugged in correctly. For you, this is something unrelated to the app at this point. This could potentially be a priority issue with other apps trying to take priority over the USB port. Could test this with a clean install of the OS and only installing JB4 Mobile.

Quote:
Originally Posted by atr1
Hello

I am trying to help a friend who recently purchased a JB4 second hand. He had the previous owner unlink his account and he did create an ID but whenever he tries to connect he gets the error in the attached screenshot. Can you help troubleshooting this?

Thanks

PS: F90 M5
Email into the address shown in the screenshot.

Quote:
Originally Posted by THE BEAST
Support for this app sucks.
As stated in the first post, multiple responses, and my signature: email us.

Quote:
Originally Posted by THE BEAST
Not feeling the new layout. Way too busy.
Bug on ign combined. Shuts down app when selected.
Bug is squashed.

Quote:
Originally Posted by AZ C63S-E1
Trying to load a firmware update Terry sent me for some testing but canít get the file to load.

iPhone XS Max
iOS 12.3.1
JB4 3.6

Holding down on the file from email, open with JB4 it then flashes the app crashes or just goes away. I open the app click firmware, then the green arrow it no file appears to then be able to load, itís just blank.

Help?
Try the latest beta here:
Join the JB4 Mobile beta - TestFlight - Apple

This will be going live soon.


2008 135i 4L80E Swap - 807 WHP
VM 6466 Single Turbo Kit | JB4 | BMS Flash via MHD | Fuel-It Stage 3 | BMS Port Injection | E85


For all JB4 Mobile/Connect Kit requests, email me at: support@jb4connectkit.com

For JB4 Mobile feedback (bug reports, minor annoyances, etc.), email me at: feedback@jb4connectkit.com
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(#4741)
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atr1 atr1 is offline
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Default 06-10-2019, 04:17 PM

Quote:
Originally Posted by Dmac @ BMS/DMD

This will be going live soon.
Hallelujah
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(#4742)
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DubVBenz DubVBenz is offline
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Default 06-11-2019, 05:50 PM

Any idea what the new IOS version brings and will the Android version be getting similar updates?
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(#4743)
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beetle6986 beetle6986 is offline
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Default 06-12-2019, 09:02 AM

Quote:
Originally Posted by AZ C63S-E1
Trying to load a firmware update Terry sent me for some testing but can’t get the file to load.

iPhone XS Max
iOS 12.3.1
JB4 3.6

Holding down on the file from email, open with JB4 it then flashes the app crashes or just goes away. I open the app click firmware, then the green arrow it no file appears to then be able to load, it’s just blank.

Help?
Nevermind.

Last edited by beetle6986; 06-12-2019 at 10:46 AM..
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(#4744)
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rf30a rf30a is offline
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Default 06-19-2019, 05:48 PM

Having an issue on the b58 platform with the new v13 firmware...

Since map 4 used to be the safety map, if you connect the app and the jb4 is in map 4 it thinks it switched to the safety map. So, throws up the banner in the app even though there was no safety issue.

I opened the app, car was in map 3, I switched to map 4, Disconnected and then reconnected and got the switched to safety map message.
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(#4745)
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ddnspider ddnspider is offline
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Default 07-16-2019, 05:50 PM

I'm upgrading phones, is there anything I have to do to move the JB4 to the new phone?
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(#4746)
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BMW135xe BMW135xe is offline
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Default Disaster Recovery Firmware - 07-20-2019, 09:20 AM

Do you still have the disaster recovery firmware; otherwise I have to
ship board to be reflash. I had firmware cut off while downloading.
After that couldn't connect to jb4 no matter what . I disconnected
battery , but didn't do anything . Car starts but stalls.
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(#4747)
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Dpas1973 Dpas1973 is offline
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Default macbook - 08-18-2019, 05:04 PM

what do i download when connecting a macbook with the data cable? do i need to download a home screen?
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(#4748)
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Dmac @ BMS/DMD's Avatar
Dmac @ BMS/DMD Dmac @ BMS/DMD is offline
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Default 08-19-2019, 08:43 AM

Quote:
Originally Posted by rf30a
Having an issue on the b58 platform with the new v13 firmware...

Since map 4 used to be the safety map, if you connect the app and the jb4 is in map 4 it thinks it switched to the safety map. So, throws up the banner in the app even though there was no safety issue.

I opened the app, car was in map 3, I switched to map 4, Disconnected and then reconnected and got the switched to safety map message.
On iOS or Android? Are you on the latest version?

Quote:
Originally Posted by ddnspider
I'm upgrading phones, is there anything I have to do to move the JB4 to the new phone?
Email into support@jb4connectkit.com for help with this.

Quote:
Originally Posted by BMW135xe
Do you still have the disaster recovery firmware; otherwise I have to
ship board to be reflash. I had firmware cut off while downloading.
After that couldn't connect to jb4 no matter what . I disconnected
battery , but didn't do anything . Car starts but stalls.
Disaster recovery can be found near the bottom of the settings tab in JB4 Mobile. It may be called D.R. on iOS.


2008 135i 4L80E Swap - 807 WHP
VM 6466 Single Turbo Kit | JB4 | BMS Flash via MHD | Fuel-It Stage 3 | BMS Port Injection | E85


For all JB4 Mobile/Connect Kit requests, email me at: support@jb4connectkit.com

For JB4 Mobile feedback (bug reports, minor annoyances, etc.), email me at: feedback@jb4connectkit.com
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(#4749)
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Dmac @ BMS/DMD's Avatar
Dmac @ BMS/DMD Dmac @ BMS/DMD is offline
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Default 08-19-2019, 08:43 AM

Quote:
Originally Posted by Dpas1973
what do i download when connecting a macbook with the data cable? do i need to download a home screen?
Please refer to the first post in this thread for download links.


2008 135i 4L80E Swap - 807 WHP
VM 6466 Single Turbo Kit | JB4 | BMS Flash via MHD | Fuel-It Stage 3 | BMS Port Injection | E85


For all JB4 Mobile/Connect Kit requests, email me at: support@jb4connectkit.com

For JB4 Mobile feedback (bug reports, minor annoyances, etc.), email me at: feedback@jb4connectkit.com
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