N54Tech.com - International Turbo Racing Discussion
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Riceball777 Riceball777 is offline
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Default Hexon rr600 did they send me the wrong turbos? Help - 06-12-2016, 05:02 PM

Ok I just recieved my hexon rr600 turbos 2 days ago. I notice on there web page that the exhaust housing is machined next to the turbine wheel to flow better but mine is not like that. Did they maybe send me stage 1 turbos?

First pic is from the hexon website and second pic is of my actual turbo





2007 e90 335i
pure stgae 2 DD turbos, rb inlets, bms 4 bar map sensor
Jb4 with mhd hybrid e85 back end flash, vrsf down pipe vrsf 7" intercooler, vrsf charge pipe with tial bov and afe intake. Fuel it stage 2 pump and fuel line/ethanol content kit.
spec stage 2+ clutch with new oem dmfw
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PR3CI5N335i PR3CI5N335i is offline
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Default 06-12-2016, 05:20 PM

Did you email them?


SOLD - FBO N54, Pure Turbos stage 2, TFT inlets, JB4/MHD, EOS intake manifold w/PI, Fuel-it stage 3
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Jduke Jduke is offline
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Default 06-12-2016, 08:52 PM

i see it now


2009 bmw 335i , FBO ,

Last edited by Jduke; 06-13-2016 at 12:38 AM..
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Grip Grip Grip Grip is offline
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Default 06-12-2016, 10:18 PM

From E90, they "accidentally" sent the wrong turbos. I'd never do business again with a company that made such mistakes/errors. I feel strongly that these "accidents" are no more than opportunist looking for larger margins. I'd be on alert if I was a customer. Buyer beware!


2009 335i XDrive (wife's)
Sold - '11 335is - N54 - DCT
Sold - '07 335i - 11.8 @ 120
Sold - '08 128i (wife's)

Last edited by Grip Grip; 06-13-2016 at 08:06 AM..
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Race8877 Race8877 is offline
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Default 06-13-2016, 07:55 AM

Looks to me stageI like you said.Stay with Pure Turbos or RBs .To save a couple
of dollars and you get something that you did not order.. Holly s*&0t.
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Milan Milan is offline
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Default 06-13-2016, 08:27 AM

Have you reached out to them? I'm sure they will make it right. Hexon and Pure have way less drama surrounding them than RB and VTT always do for a good reason.


09 335 - 6266
07 335i - 6870, E85 - SOLD
08 335xi - 6466, custom direct port meth - SOLD
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Bimmer 808 Bimmer 808 is offline
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Default 06-13-2016, 09:17 AM

Wow, Hexon seems to be going downhill lately with a bunch of complaints. Poor quality control, or blatant fraud. One is an anomaly, more than one is a pattern. Glad I waited.


2010 E90 335i M Sport, MT - BMW PE, VRSF 7in; Cobb AP; K&N; RB PCV; VRSF CP; Turbosmart KPB BOV; M3 Cowl; VRSF Cerakote ***; Carly coding; ECS Scoops; ECS Strut Tower Brace; Ziza interior LEDs; FuelIt! Stage 2; Diff lock down brace V2; MHD E60 Map from BuraQ; Mishimoto OCC;

previous BMWs: 1991 E36 325i; 1997 E36 328i; 2006 E90 330i
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Pure Turbos Pure Turbos is offline
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Default 06-13-2016, 09:51 AM

We have been cranking out a lot of N54 Stg2 sets. Our build process has improved greatly. Mike @ N54tuning.com has a killer sale going as well. $3510 + core!
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Stucks Stucks is offline
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Default 06-13-2016, 10:18 AM

Quote:
Originally Posted by Bimmer 808
Wow, Hexon seems to be going downhill lately with a bunch of complaints. Poor quality control, or blatant fraud. One is an anomaly, more than one is a pattern. Glad I waited.
Sets taking 3 months to ship vs being quoted 4-5 weeks, turbos shipped without the install kit that was ordered with them, a set missing wastegates, a set sent as rr500/550 instead of the rr600s.....things seem to be taking a turn for the worst lol. I thought they were going to be a great problem/drama free solution for stock frame upgrades....but id be lying if i said i wasnt waiting for a post when they sent fully assembeled turbo housings without any turbine/comp wheels in them.


Current: 2008 e92 335i coupe.

Previous: 2003 Honda Accord V6 coupe: AEM V2, zex 75 wet shot (sold)
Past 1998 acura integra rs: jrsc @ 6 psi and bolt ons.
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Turbocripple Turbocripple is offline
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Default 06-13-2016, 10:25 AM

http://performance.vargasturbo.com/products/

For 3400 vargas stage two plus is a great deal, I ran 10s on the smaller stage 2s but you could do the same with room to grow with a set of 2+ turbos.
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Newguy123 Newguy123 is offline
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Default 06-13-2016, 10:31 AM

call Pure they will get you setup


18 Glacier white RS3
#PURETURBOS
#FUELIT
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Turbocripple Turbocripple is offline
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Default 06-13-2016, 11:30 AM

Vargas stage two are 1000$ less
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Impac Impac is offline
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Default 06-13-2016, 11:49 AM

This is getting crazy, i was going to receive my RR600 + Inlets on 06/02 or before than it was moved to 06/10, I sent them couple off massages and no response since Saturday, and nkw i see this people are getting wrong products!!!


JB4 G5, DCI, Er CP with HKS Bov, VRSF DP's, BB Race flash
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1hunglow 1hunglow is offline
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Default 06-13-2016, 01:01 PM

In house tho -___-
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IBND335i IBND335i is offline
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Default 06-13-2016, 05:30 PM

I have nothing but praise and great communication with hexon/wayne. Mistakes happen. My rr700s have been flawless.


2007 e92 auto
Jb4/dci/e85blend/e85flash/fuel-it stage2
12.53 @ 114
after ***: 11.92 @ 117.98
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CalmLikeABomb CalmLikeABomb is offline
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Default 06-13-2016, 05:43 PM

Wayne has been always quick to reply and has taken care of me very well. It took about 2.5 months to get my turbos but they are well built. You need to keep in mind the influx of orders within the last 2 to 3 months has been over whelming. He will make every mistake better.
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AWSAWS AWSAWS is offline
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Default 06-14-2016, 02:52 AM

Quote:
Originally Posted by CalmLikeABomb
Wayne has been always quick to reply and has taken care of me very well. It took about 2.5 months to get my turbos but they are well built. You need to keep in mind the influx of orders within the last 2 to 3 months has been over whelming. He will make every mistake better.
Well give it time to validate that bit.

I hope Hexon do prove to be a good buy because they are on my short list.


UK FBO 335i, ̶V̶T̶T̶ ̶G̶C̶s̶ China 19T, JB4, PI meth, BMS CP, OCC, Braided brake lines. Diff Lockdown. TMAP sensor, custom bucketless stage2

11.79@119mph on stockers, CP meth (UK, Santa Pod)
11.74@129mph on GCs, custom port meth injection.
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IBND335i IBND335i is offline
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Default 06-14-2016, 03:31 AM

Hes easiest to get ahold of on facebook.


2007 e92 auto
Jb4/dci/e85blend/e85flash/fuel-it stage2
12.53 @ 114
after ***: 11.92 @ 117.98
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jlcf22 jlcf22 is offline
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Default 06-16-2016, 05:45 PM

did the issue ever get resolved?
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Riceball777 Riceball777 is offline
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Default 06-19-2016, 12:48 PM

Quote:
Originally Posted by jlcf22
did the issue ever get resolved?
That said that they will send my rr600 turbos and refund me 5% for my troubles. I can return theses turbos when I get my new ones. This was suppose to be sent out last Wednesday then was pushed to Saturday and still no tracking. So we will see how long this takes.


2007 e90 335i
pure stgae 2 DD turbos, rb inlets, bms 4 bar map sensor
Jb4 with mhd hybrid e85 back end flash, vrsf down pipe vrsf 7" intercooler, vrsf charge pipe with tial bov and afe intake. Fuel it stage 2 pump and fuel line/ethanol content kit.
spec stage 2+ clutch with new oem dmfw
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NA55 NA55 is offline
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Default 06-19-2016, 04:20 PM

Quote:
Originally Posted by Riceball777
That said that they will send my rr600 turbos and refund me 5% for my troubles. I can return theses turbos when I get my new ones. This was suppose to be sent out last Wednesday then was pushed to Saturday and still no tracking. So we will see how long this takes.
Any explanation how this mix up happened?
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335lover 335lover is offline
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Default 06-30-2016, 10:59 PM

Hi there I think I might have the same problem. I just email Wayne and hoping for an answer.

Only 1 of the 2 turbos are not machined as picture - the other is.

Is yours both not don't or only 1?
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Riceball777 Riceball777 is offline
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Default 07-01-2016, 12:27 AM

Quote:
Originally Posted by 335lover
Hi there I think I might have the same problem. I just email Wayne and hoping for an answer.

Only 1 of the 2 turbos are not machined as picture - the other is.

Is yours both not don't or only 1?
Both of my turbos are no machined even Wayne said that these turbos are the rr500/550 and not the rr600 I ordered.

It has been over 3 months now and I still do t have my turbos. Sigh.... So far this company is a complete fail....


2007 e90 335i
pure stgae 2 DD turbos, rb inlets, bms 4 bar map sensor
Jb4 with mhd hybrid e85 back end flash, vrsf down pipe vrsf 7" intercooler, vrsf charge pipe with tial bov and afe intake. Fuel it stage 2 pump and fuel line/ethanol content kit.
spec stage 2+ clutch with new oem dmfw
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335lover 335lover is offline
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Default 07-03-2016, 07:52 PM

Managed to speak to Wayne the same day I FB him and he mentioned both of mine were machined but one was not adjusted to spec - the wall.

Wayne has offer for
1. Refund
2. A small discount
3. Replacement

I am deciding what to do after I speak with my mechanic.

Overall Wayne has been very helpful and quick - although I have not been waiting for Turbo replacements.

Regards

Quote:
Originally Posted by Riceball777
Both of my turbos are no machined even Wayne said that these turbos are the rr500/550 and not the rr600 I ordered.

It has been over 3 months now and I still do t have my turbos. Sigh.... So far this company is a complete fail....
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jlcf22 jlcf22 is offline
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Default 07-03-2016, 10:40 PM

Damn all bad wth is going on over there and they've been pretty quiet on Facebook also no updates no sales...nothing
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