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New Member
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Posts: 26
Join Date: Oct 2020
Car: Red Sport 2020
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JB4 not saving logs -
07-18-2021, 09:10 AM
No matter what I try, uninstall/reinstall, logout/login, clear cache and data. I cannot get the damn logs to save. It has the pop-up that says writing log but nothing on the list. All my old logs are in storage but when I reinstalled the app the logs don't show in the log tab. So I think something got disconnected between the app and the save location. I checked permissions and it does have storage permitted.
This started when I removed the device from the car for a dealership maintenance trip. Logged fine before and then 2 days later no logs write and it cannot see its own stoarge folder.
Thoughts?
2020 RS RWD
JB4
EWG and Fuel wires installed
Previous Q's
2018 RS RWD
2015 Q50 Premium
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New Member
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Posts: 26
Join Date: Oct 2020
Car: Red Sport 2020
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07-18-2021, 09:27 AM
I like to save config files for different octanes and it will not let me save those anymore either. All I did was disconnect the device from the car and reconnect a couple days later.
2020 RS RWD
JB4
EWG and Fuel wires installed
Previous Q's
2018 RS RWD
2015 Q50 Premium
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New Member
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Posts: 26
Join Date: Oct 2020
Car: Red Sport 2020
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07-19-2021, 11:11 AM
The issue is with the Beta release. If you stick with or revert to the stable version of the mobile app you will not have this issue.
2020 RS RWD
JB4
EWG and Fuel wires installed
Previous Q's
2018 RS RWD
2015 Q50 Premium
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New Member
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Posts: 24
Join Date: Aug 2019
Car: Z4 35i
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07-20-2021, 05:36 AM
I have the same problem with the beta version. Data logs are not saved  .
My phone is Samsung Galaxy A50.
E89 Z4 35i -09 DCT- xHP stage 3, JB4 5g-MHD BEF,
19t, 5" stepped fmic, 3" DP's, inlets/outlets, DCI, CP with upgraded DV's, 3.5 Tmap, 535 LPFP_AN6 line, Fuel-it ECA flex fuel, OCC, RB PCV, BMS PI, B58 coils/plugs 0.022".
Last edited by Krampus; 07-20-2021 at 05:38 AM..
Reason: added phone
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New Member
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Posts: 25
Join Date: Oct 2018
Car: E82 135i N54 stage 2+Ethanol
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07-21-2021, 02:36 PM
I got same issue, logs are not saved, after app is installed there is no folder in storage. Guys which phone using? i had this issue after system update of OnePlus.
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New Member
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Posts: 26
Join Date: Oct 2020
Car: Red Sport 2020
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07-21-2021, 06:09 PM
Get out of the beta and go back to the normal version.
2020 RS RWD
JB4
EWG and Fuel wires installed
Previous Q's
2018 RS RWD
2015 Q50 Premium
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Junior Member
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Posts: 36
Join Date: Mar 2021
Car: 335i
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07-23-2021, 09:22 AM
i had that issue if i put any symbol in log name it wouldnt save logs.
 2007 e92, BMP PI, Speedtech Precision 6466, PR stage 3 450, JB4/MHD,JB4 PI controller, MHD, 7.5 VRSF intercooler, PR coils, 3.5Tmap,Muffler delete, ClutchMaster FX850 clutch race,e85
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Junior Member
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Posts: 306
Join Date: Feb 2017
Car: 2013 N55 135is
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07-24-2021, 03:49 PM
Same issue here, just started the past week. Logs don't save and/or show up in "logs" section.
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