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Showing results 1 to 25 of 100 Search: Posts Made By: Dmac @ BMS/DMD
Forum: JB4 Mobile 06-25-2020, 06:34 AM
Replies: 2
Views: 1,137
Posted By Dmac @ BMS/DMD
So you weren't having that issue before the...

So you weren't having that issue before the update?

You can contact BMS to see about the previous firmware: support@burgertuning.com
Forum: JB4 Mobile 06-22-2020, 08:57 AM
Replies: 5
Views: 1,243
Posted By Dmac @ BMS/DMD
Contact me directly. ...

Contact me directly.

support3@jb4connectkit.com

If using Android, just use the latest beta here: Sign in - Google Accounts (https://play.google.com/apps/testing/com.dmacpro91.jb4_mobile)
Forum: JB4 Mobile 06-04-2020, 06:09 PM
Replies: 23
Views: 3,821
Posted By Dmac @ BMS/DMD
Please email into support3@jb4connectkit.com for...

Please email into support3@jb4connectkit.com for help troubleshooting.
Forum: JB4 Mobile 06-04-2020, 08:40 AM
Replies: 23
Views: 3,821
Posted By Dmac @ BMS/DMD
It says on the actual Connect Kit. Not...

It says on the actual Connect Kit.



Not sure what this is in reference to. Email the applicable party for help troubleshooting.
Forum: JB4 Mobile 05-29-2020, 06:43 AM
Replies: 3
Views: 1,345
Posted By Dmac @ BMS/DMD
We appreciate the accountability! :clap:

We appreciate the accountability! :clap:
Forum: JB4 Mobile 05-29-2020, 06:37 AM
Replies: 4,856
Views: 1,732,164
Posted By Dmac @ BMS/DMD
It's not closed though... Please use the correct...

It's not closed though... Please use the correct threads.

Survey for JB4 Mobile Users - N54Tech.com - International Turbo Racing Discussion (https://www.n54tech.com/forums/showthread.php?t=60915)
Forum: JB4 Mobile 05-29-2020, 06:32 AM
Replies: 3
Views: 1,345
Posted By Dmac @ BMS/DMD
Emailing everyone multiple times and posting in a...

Emailing everyone multiple times and posting in a bunch of different places doesn't speed this process up...

People buying *USED* Connect Kits may need to wait 12-48 hours for device unlocks *if...
Forum: JB4 Mobile 05-29-2020, 06:16 AM
Replies: 4,856
Views: 1,732,164
Posted By Dmac @ BMS/DMD
Going to close/lock this thread as we handle...

Going to close/lock this thread as we handle EVERYTHING over email since it's way cleaner to resolve a support request.

If you need support, refer to our troubleshooting page (here...
Forum: JB4 Mobile 05-22-2020, 03:25 PM
Replies: 1
Views: 1,407
Posted By Dmac @ BMS/DMD
New update was released today. N54Tech.com -...

New update was released today.

N54Tech.com - International Turbo Racing Discussion - View Single Post - Rev 3.7 Connect Kit App Compatibility Updates...
Forum: JB4 Mobile 05-22-2020, 02:50 PM
Replies: 11
Views: 1,776
Posted By Dmac @ BMS/DMD
Log Combining can be disabled via the drop-down...

Log Combining can be disabled via the drop-down menu in the logging page.
Forum: JB4 Mobile 05-22-2020, 08:56 AM
Replies: 23
Views: 3,821
Posted By Dmac @ BMS/DMD
Maybe. We'll evaluate a few options here over...

Maybe. We'll evaluate a few options here over the coming weeks.
Forum: JB4 Mobile 05-17-2020, 06:15 AM
Replies: 23
Views: 3,821
Posted By Dmac @ BMS/DMD
Yes, the chip supports most of the features of BT...

Yes, the chip supports most of the features of BT 5.0. The 4.2/5.0 speed increase can be seen mainly when updating the Rev 3.7 kit OTA as that whole process usually takes less than 20 seconds.
...
Forum: JB4 Mobile 05-16-2020, 07:40 AM
Replies: 23
Views: 3,821
Posted By Dmac @ BMS/DMD
That's because the speed improvements aren't in...

That's because the speed improvements aren't in reference to the old kits (Rev 3 or Rev 3.6). The speed up is only for Rev 3.7 customers.
Forum: JB4 Mobile 05-15-2020, 08:04 AM
Replies: 23
Views: 3,821
Posted By Dmac @ BMS/DMD
Shouldn't really matter too much for non Rev 3.7...

Shouldn't really matter too much for non Rev 3.7 customers, but you're more than welcome to update if desired to use the new Firmware Update Interface with signal strength indicator.
Forum: JB4 Mobile 05-14-2020, 06:31 PM
Replies: 23
Views: 3,821
Posted By Dmac @ BMS/DMD
The iOS beta is now live as well. Thanks for...

The iOS beta is now live as well. Thanks for your patience while we made these vital updates!
Forum: JB4 Mobile 05-14-2020, 04:45 PM
Replies: 23
Views: 3,821
Posted By Dmac @ BMS/DMD
The Android beta is live right now. iOS is...

The Android beta is live right now. iOS is uploading so I'll post the link for it once complete.
Forum: JB4 Mobile 05-14-2020, 07:53 AM
Replies: 23
Views: 3,821
Posted By Dmac @ BMS/DMD
We are beginning extended testing today and if...

We are beginning extended testing today and if all goes well will have a beta ready tomorrow.

With the Rev 3.7 kits using the upcoming app versions, firmware updates can be just as fast as the...
Forum: JB4 Mobile 05-12-2020, 06:40 AM
Replies: 23
Views: 3,821
Posted By Dmac @ BMS/DMD
Yes. I'm finishing up one more update for the...

Yes. I'm finishing up one more update for the Rev 3.7 kits which should fix all the remaining bugs and as an added bonus DRASTICALLY improve JB4 Firmware Update times. I have it functional on my...
Forum: JB4 Mobile 05-01-2020, 10:44 AM
Replies: 23
Views: 3,821
Posted By Dmac @ BMS/DMD
Rev 3.7 Connect Kit App Compatibility Updates

Hey guys we are releasing app updates for Android and iOS which includes some necessary compatibility updates for our new Rev 3.7 Connect Kits.

If you have one of these kits you will simply need...
Forum: JB4 Mobile 03-27-2020, 12:08 PM
Replies: 7
Views: 1,899
Posted By Dmac @ BMS/DMD
This indicates some kind of signal corruption. ...

This indicates some kind of signal corruption. Possible causes:
*Improper installation location
*Faulty phone/tablet
*Electrical/device issue

Next test would be to try connecting from another...
Forum: JB4 Mobile 03-27-2020, 12:04 PM
Replies: 1
Views: 1,479
Posted By Dmac @ BMS/DMD
You must create an account in the JB4 Mobile app....

You must create an account in the JB4 Mobile app. This account is NOT shared with any other website (N54Tech, JB4ConnectKit.com, etc.).
Forum: JB4 Mobile 03-27-2020, 12:03 PM
Replies: 11
Views: 1,776
Posted By Dmac @ BMS/DMD
Gear/map suffixes have been permanently removed...

Gear/map suffixes have been permanently removed as we are migrating towards the log combining system. This combines multiple runs into 1 log file to make reviewing logs more efficient for the...
Forum: JB4 Mobile 03-22-2020, 10:13 AM
Replies: 4
Views: 1,175
Posted By Dmac @ BMS/DMD
Are you sure you have an email account setup on...

Are you sure you have an email account setup on your phone? When you open the stock Mail.app, does it show an email account?
Forum: JB4 Mobile 03-22-2020, 10:07 AM
Replies: 0
Views: 1,502
Posted By Dmac @ BMS/DMD
2020 SSL Update - You Will Need to Update JB4 Mobile

The time of the year has come to update the SSL certs for JB4 Mobile. This has already been handled on the app side and the server side changes will be taking place sometime over the next day or 2. ...
Forum: JB4 Mobile 03-18-2020, 09:36 AM
Replies: 4,856
Views: 1,732,164
Posted By Dmac @ BMS/DMD
Email us. support3@jb4connectkit.com

Email us. support3@jb4connectkit.com
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