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135idct 135idct is offline
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Default 04-27-2017, 02:08 PM

Quote:
Originally Posted by B_M2
I have talked to them . Come on 1 week with only dataloging and now Boom . Really I'm so disappointed. Never had like this problem before . The car has 4K miles (stock) with Pure only 100 or 200 miles and everything in the turbo is broken . I will upload the pictures later on .
i told u the problem with the turbo, they should change it for free.

post the pics
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(#27)
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B_M2 B_M2 is offline
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Default 04-28-2017, 05:25 AM

Quote:
Originally Posted by 135idct
i told u the problem with the turbo, they should change it for free.

post the pics
Here are some pics

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I have more pictures and videos but I think 3 pics will tell the whole story
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135idct 135idct is offline
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Default 04-28-2017, 04:19 PM

Quote:
Originally Posted by B_M2
Here are some pics

Attachment 62704

Attachment 62705

Attachment 62706

I have more pictures and videos but I think 3 pics will tell the whole story
what about the compressor wheel?
do u have the stock turbo?

Last edited by 135idct; 04-28-2017 at 04:28 PM..
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(#29)
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Steve @ BMS/Fuel-It!'s Avatar
Steve @ BMS/Fuel-It! Steve @ BMS/Fuel-It! is offline
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Default 04-30-2017, 01:11 PM

That looks like foreign object damage.

Not sure why you'd think that would be an issue that Pure owes them a free turbo for. My first priority would be to find the root cause as this does not appear to be a turbo issue aside from the fact that the turbo has obviously been damaged.



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B_M2 B_M2 is offline
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Default 04-30-2017, 07:56 PM

Quote:
Originally Posted by B_M2
Here are some pics

Attachment 62704

Attachment 62705

Attachment 62706

I have more pictures and videos but I think 3 pics will tell the whole story
I will post more pics and a video soon .
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(#31)
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B_M2 B_M2 is offline
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Default 04-30-2017, 07:59 PM

Quote:
Originally Posted by Steve @ BMS/Fuel-It!
That looks like foreign object damage.

Not sure why you'd think that would be an issue that Pure owes them a free turbo for. My first priority would be to find the root cause as this does not appear to be a turbo issue aside from the fact that the turbo has obviously been damaged.
Actually we think the problem is from the turbo . I was using the car for 7 to 10 days and I was fine . While dataloging with Terry suddenly the car went out of boost . First we didn't find anything with the car . After removing the turbo from the car we were shocked because it was broken and the shaft is not spinning. Explain how this is happened ?!
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B_M2 B_M2 is offline
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Default 04-30-2017, 08:01 PM

Quote:
Originally Posted by B_M2
I will post more pics and a video soon .
I will upload more pics and a video soon . BTW the car has only 4K miles And we are shocked from what we see now
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Stoolz Stoolz is offline
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Default 04-30-2017, 08:32 PM

Damn!


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(#34)
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Pure Turbos's Avatar
Pure Turbos Pure Turbos is offline
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Default 05-01-2017, 08:20 AM

Quote:
Originally Posted by B_M2
I will upload more pics and a video soon . BTW the car has only 4K miles And we are shocked from what we see now
Why are you uploading more pics and videos? You have already posted pics of the damaged turbo. You are in contact with us through email. Once we receive the turbo we can perform a diagnosis inspection. Let's figure out what happened, and why!
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